'; if(!$phone) $error .= language('telefonfehler','complaint').'
'; if(!preg_match('|.*@.*\..*|', $email)) $error .= language('emailfehler','complaint').'
'; $_SESSION['complaint']['customerid'] = $customerid; $_SESSION['complaint']['email'] = $email; $_SESSION['complaint']['phone'] = $phone; } if($add || ($verify && $billnumber)) { if(!check_rma_anzahl($_SESSION['complaint']['customerid'], $billnumber, $articlenumber, $amount)) { if(!check_rma_article($_SESSION['complaint']['customerid'], $billnumber, $articlenumber, $amount)) { if(!check_rma_bill($_SESSION['complaint']['customerid'], $billnumber)) { $error .= language('rechnungsnummerfehler','complaint').'
'; } else { $error .= language('artikelnummerfehler','complaint').'
'; } } else { $error .= language('anzahlfehler','complaint').'
'; } } if($transport != "yes" && $transport != "no") $error .= language('transportschadenfehler','complaint').'
'; if(!$description) $error .= language('beschreibungfehler','complaint').'
'; $_SESSION['complaint']['billnumber'][$id] = $billnumber; $_SESSION['complaint']['articlenumber'][$id] = $articlenumber; $_SESSION['complaint']['amount'][$id] = $amount; $_SESSION['complaint']['description'][$id] = $description; $_SESSION['complaint']['transport'][$id] = $transport; if(!$error) { $id ++; $billnumber = ''; $articlenumber = ''; $amount = 0; $description = ''; $transport = ''; } } if ($verify && empty($_SESSION['complaint']['billnumber'])) { $error .= language('fehlendeartikel','complaint').'
'; } if((!$commit && !$add && !$verify && !$submit && !$cancel) || ($commit && $error)) { ?> <? print(language('titel', 'global')); ?>
 
 
 
 
 
   
   
   
   
   
 
   

<? print(language('titel', 'global')); ?>
 
 
 
 
 
 
 
 
 
 
> >
 
:
 
   
 

<? print(language('titel', 'global')); ?>
 
 
 
: : :
 

<? print(language('titel', 'global')); ?> "; $text .= ""; $text .= ""; $text .= ""; $text .= ""; $query = "INSERT INTO Treklamationen(kunden_nr, emailadresse, tel_gesch, aufnahmedatum) VALUES('".$_SESSION['complaint']['customerid']."', '".$_SESSION['complaint']['email']."', '".$_SESSION['complaint']['phone']."', now())"; $rekid = insert($query); for($i = 1; $i < $id; $i ++) { $text .= ''; if($_SESSION['complaint']['transport'][$i] == 'yes') { $transport = 1; } else { $transport = 0; } $query = "INSERT INTO Trekpositionen(id, rechnungs_nr, verkaufslager_nr, stueck, fehlerinfo, transportschaden) VALUES('".addslashes($rekid)."', '".addslashes($_SESSION['complaint']['billnumber'][$i])."', '".addslashes($_SESSION['complaint']['articlenumber'][$i])."', '".addslashes($_SESSION['complaint']['amount'][$i])."', '".addslashes(utf8_encode($_SESSION['complaint']['description'][$i]))."', '".addslashes($transport)."')"; update($query); $text .= ""; $text .= ""; $text .= ""; $text .= ""; $text .= ""; } $text .= "
".language('kundennummer','complaint')."".$_SESSION['complaint']['customerid']."
".language('email','complaint')."".$_SESSION['complaint']['email']."
".language('telefon','complaint')."".$_SESSION['complaint']['phone']."
 
".language('rechnungsnummer','complaint')."".$_SESSION['complaint']['billnumber'][$i]."
".language('artikelnummer','complaint')."".$_SESSION['complaint']['articlenumber'][$i]."
".language('anzahl','complaint')."".$_SESSION['complaint']['amount'][$i]."
".language('beschreibung','complaint')."".$_SESSION['complaint']['description'][$i]."
".language('transportschaden','complaint')."".$_SESSION['complaint']['transport'][$i]."
"; $text .= ""; if ($language == 'de') { $textkunde = "\n"; $textkunde .= "Sehr geehrter Kunde,

\n"; $textkunde .= "Ihr Reklamationsantrag ist bei uns mit folgender Reklamationsnummer
\n"; $textkunde .= "eingegangen:

\n"; $textkunde .= "Reklamationsnummer: ".$rekid." (Bitte bei Nachfragen immer angeben!)

\n"; $textkunde .= "Folgende Angaben haben Sie in den Reklamationsantrag eingegeben:

\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; for($i = 1; $i < $id; $i ++) { $textkunde .= "\n"; if($_SESSION['complaint']['transport'][$i] == 'yes') { $transporttext = "Ja"; } else { $transporttext = "Nein"; } $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; } $textkunde .= "
".language('kundennummer','complaint')."".$_SESSION['complaint']['customerid']."
".language('email','complaint')."".$_SESSION['complaint']['email']."
".language('telefon','complaint')."".$_SESSION['complaint']['phone']."
 
".language('rechnungsnummer','complaint')."".$_SESSION['complaint']['billnumber'][$i]."
".language('artikelnummer','complaint')."".$_SESSION['complaint']['articlenumber'][$i]."
".language('anzahl','complaint')."".$_SESSION['complaint']['amount'][$i]."
".language('beschreibung','complaint')."".$_SESSION['complaint']['description'][$i]."
".language('transportschaden','complaint')."".$transporttext."
\n"; $textkunde .= "
\n"; $textkunde .= "Unser Support wird sich innerhalb eines Arbeitstages (Montag bis Freitag) mit Ihnen
\n"; $textkunde .= "in Verbindung setzen.
\n"; $textkunde .= "Nachfragen zu einer Reklamation richten Sie bitte immer direkt an unseren Support.

\n"; $textkunde .= "Unser Support ist wie folgt erreichbar:

\n"; $textkunde .= "Mail: support@recycle-it.de

\n"; $textkunde .= "Tel.: 08266 / 86 98 11

\n"; $textkunde .= "Montag - Donnerstag von 08:00 Uhr bis 16:00 Uhr
\n"; $textkunde .= "Freitag von 08:00 Uhr bis 13:00 Uhr

\n"; $textkunde .= "Ihr Support-Team der recycle it GmbH
\n"; $textkunde .= "D-87745 Eppishausen

\n"; $textkunde .= "

www.recycle-it.de www.datenkiller.com www.rene-europe.com
\n"; $textkunde .= "recycle it GmbH, Steinrinnenweg 1+6, 87745 Eppishausen, Geschäftsführer: Maximilian Scheppach
\n"; $textkunde .= "Handelsregister Memmingen: HRB 5355
\n"; $textkunde .= "USt-Id.Nr.: DE 152 120 998

\n"; $textkunde .= ""; mail("support@recycle-it.de", "Reklamation", $text, "From: Recycle-It \nReply-To: \nContent-Type: text/html; charset=iso-8859-1"); mail($_SESSION['complaint']['email'], "Reklamation: ".$rekid." der recycle it GmbH", $textkunde, "From: Recycle-It \nReply-To: \nContent-Type: text/html; charset=iso-8859-1"); } else { $textkunde = "\n"; $textkunde .= "Dear Sir or Madam,

\n"; $textkunde .= "we received your complaint request with the following complaint number:

\n"; $textkunde .= "Complaint number: ".$rekid." (Please name it for requests!)

\n"; $textkunde .= "You entered the following information into the complaint request:

\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; for($i = 1; $i < $id; $i ++) { $textkunde .= "\n"; if($_SESSION['complaint']['transport'][$i] == 'yes') { $transporttext = "Ja"; } else { $transporttext = "Nein"; } $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; $textkunde .= "\n"; } $textkunde .= "
".language('kundennummer','complaint')."".$_SESSION['complaint']['customerid']."
".language('email','complaint')."".$_SESSION['complaint']['email']."
".language('telefon','complaint')."".$_SESSION['complaint']['phone']."
 
".language('rechnungsnummer','complaint')."".$_SESSION['complaint']['billnumber'][$i]."
".language('artikelnummer','complaint')."".$_SESSION['complaint']['articlenumber'][$i]."
".language('anzahl','complaint')."".$_SESSION['complaint']['amount'][$i]."
".language('beschreibung','complaint')."".$_SESSION['complaint']['description'][$i]."
".language('transportschaden','complaint')."".$transporttext."
\n"; $textkunde .= "
\n"; $textkunde .= "Our support will contact you within one working day (Monday to Friday).
\n"; $textkunde .= "Please send enquiries to your complaint directly to our support.

\n"; $textkunde .= "You can reach our support as follows:

\n"; $textkunde .= "Mail: support@recycle-it.de

\n"; $textkunde .= "phone: +49 (0)8266 / 86 98 11

\n"; $textkunde .= "Monday - Thursday from 08:00am to 04:00pm
\n"; $textkunde .= "Friday from 08:00am to 13:00pm

\n"; $textkunde .= "Your Support-Team of the recycle it GmbH
\n"; $textkunde .= "87745 Eppishausen
\n"; $textkunde .= "GERMANY

\n"; $textkunde .= "
www.recycle-it.de www.datenkiller.com www.macverkauf.com www.rene-europe.com
\n"; $textkunde .= "recycle it GmbH, Steinrinnenweg 1+6, 87745 Eppishausen, managing director: Maximilian Scheppach
\n"; $textkunde .= "commercial register Memmingen: HRB 5355
\n"; $textkunde .= "tax ID number: DE 152 120 998

\n"; $textkunde .= ""; mail("support@recycle-it.de", "Reklamation", $text, "From: Recycle-It \nReply-To: \nContent-Type: text/html; charset=iso-8859-1"); mail($_SESSION['complaint']['email'], "complaint request: ".$rekid." of the recycle it GmbH", $textkunde, "From: Recycle-It \nReply-To: \nContent-Type: text/html; charset=iso-8859-1"); } session_destroy(); } else { session_destroy(); ?>