Payment and Shipping

The following conditions apply:

Shipping Terms:

The delivery is done within Germany and in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Hungary, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Shipping costs (including legal value added tax):

Deliveries within Germany:

Packaging and shipping charges per package on payment by

  Cash on delivery* 12.00 EUR incl. VAT  
  Credit card 12,00 EUR incl. VAT  
  PayPal 12,00 EUR incl. VAT  
  SOFORT Überweisung 12,00 EUR incl. VAT  

*plus 2 EUR DHL delivery/transmittal fee per parcel which you do not have to pay to us but to the deliver directly.

Shipping via forwarding agents:

In case the single weight of one device is more than 27,5 kg (e.g. 21-inches tube monitor),
the shipment via DHL is not possible. Therefore the shipment is done by forwarding agents.

The incurring shipping costs in case of shipment via forwarding agents within Germany are per shipment overall 45,00 Euro incl. VAT.

Deliveries abroad:

Country zones: Price per parcel: Shipping via forwarding agents:  
1* 27,50 EUR incl. VAT 135,00 EUR incl. VAT  
1.1* 15,00 EUR incl. VAT 135,00 EUR incl. VAT  
2* 30,00 EUR incl. VAT 135,00 EUR incl. VAT  
3* 60,00 EUR incl. VAT 135,00 EUR incl. VAT  
4* 85,00 EUR incl. VAT 135,00 EUR incl. VAT  

* = Country zones: Countries:  
1 Belgium, Denmark, Luxembourg, the Netherlands  
1.1 Austria  
2 Croatia, France, Great Britain, Liechtenstein, Switzerland  
3 Czech Republic, Bulgaria, Greece, Finland, Ireland, Italy, Norway, Poland, Portugal, Slovakia, Spain, Sweden  
4 Cyprus, Estonia, Hungary, Israel, Latvia, Lithuania, Malta, Romania, Slovenia  

Delivery time:

Unless other delivery times stated in the offer, the delivery of the goods is done in Germany within 3 - 5 days, in case of deliveries abroad within 5 - 7 days after conclusion of contract (for agreed advance payment on the day after your payment instruction). Please note that no deliveries are done on Sundays and holidays. If you have ordered products with different delivery times, we dispatch the goods in one shipment, unless otherwise agreed upon. In this case the delivery time depends on the ordered product with the longest delivery time.

In case of collection by the customer, we will inform you by email on the provision of the goods and collection options. No shipping costs will then be invoiced.


Terms of payment

For deliveries within Germany the following payment methods can be chosen:

  • Cash on delivery
  • Payment via PayPal
  • Payment via credit card
  • Payment via SOFORT Überweisung
  • Cash payment on collection by the customer

For deliveries abroad the following payment methods can be chosen:

  • Payment via PayPal
  • Prepayment
  • Payment via SOFORT Überweisung (possible in the following countries: Austria, Belgium, Czech Republic, France, Great Britain, Hungary, Italy, Luxembourg, the Netherlands, Poland, Slovakia, Spain, Switzerland)
  • Payment via credit card (possible in the following countries: Austria, Denmark, Liechtenstein, Switzerland)

Additional payment details:

On payment via credit card the debit of your credit card account is done on conclusion of the contract.

In case of question you find our contact details in the imprint.